Due to local public holidays in different countries, our warehouses will be closed for a few days in January. Please note that our warehouses will not receive or send out parcels, nor will our warehouses update any shipment status during the closure.
Service arrangements of our warehouses in January are as follows:
| Warehouse | Holiday Closures |
| China | Jan 1st (Wed), Jan 23rd (Thu) – Feb 5th (Wed) *Last parcel checkout date before CNY holiday is Jan 22nd. First parcel checkout date after CNY holiday is Feb 6th. |
| Taiwan | Jan 1st (Wed), Jan 25th (Sat) – Jan 31st (Fri) |
| Hong Kong | Jan 1st (Wed), Jan 29th (Wed) – Jan 31st (Fri) |
| Korea | Jan 1st (Wed), Jan 25th (Sat) – Jan 30th (Thu) |
| Japan | Jan 1st (Wed), Jan 2nd (Thu), Jan 13th (Mon) *Parcel checkout will be temporarily paused from Dec 28 2024 to Jan 4 2025. |
| Thailand | Jan 1st (Wed) |
| US | Jan 1st (Wed), Jan 20th (Mon) |
| UK | Jan 1st (Wed) |
| Australia | Jan 1st (Wed), Jan 27th (Mon) |
| Italy | Jan 1st (Wed), Jan 6th (Mon) |
| Canada | Jan 1st (Wed) |
For more details of the shipping schedule, please refer to Member Centre > Warehouses.
If there are any changes or updates regarding service arrangements, we will keep you posted with this service notice.