Due to local public holidays in different countries, most of our warehouses will be closed for a few days in May. Please note that our warehouses will not receive or send out parcels, nor will our warehouses update any shipment status during the closure.
Service arrangements of our warehouses in May are as follows:
| Warehouse | Holiday Closures |
| China | May 1st (MON) – May 2nd (TUE) |
| Taiwan | May 1st (MON) |
| Australia | May 1st (MON) |
| Italy | May 1st (MON) |
| Thailand | May 1st (MON) and May 4th (THU) |
| United Kingdom | May 1st (MON), May 8th (MON) and May 29th (MON) |
| Hong Kong | May 1st (MON) and May 26th (FRI) |
| Japan | May 4th (THU) – May 7th (SUN) |
| Korea | May 5th (FRI), May 27th (SAT) and May 29th (MON) |
| Canada | May 22nd (MON) |
| U.S. | May 29th (MON) |
For more details of the shipping schedule, please refer to Member Centre > Warehouses.
If there are any changes or updates regarding service arrangements, we will keep you posted with this service notice.